{"id":34316,"date":"2026-02-28T20:13:21","date_gmt":"2026-02-28T19:13:21","guid":{"rendered":"https:\/\/mailmergic.com\/faq\/como-posso-cancelar-minha-assinatura\/"},"modified":"2026-02-28T20:13:21","modified_gmt":"2026-02-28T19:13:21","slug":"como-posso-cancelar-minha-assinatura","status":"publish","type":"documentation","link":"https:\/\/mailmergic.com\/pt-br\/faq\/como-posso-cancelar-minha-assinatura\/","title":{"rendered":"Como posso cancelar minha assinatura?"},"content":{"rendered":"\n<p>Voc\u00ea pode cancelar seu plano no <a href=\"https:\/\/mailmergic.com\/pt-br\/\">MailMergic<\/a> a qualquer momento. Para fazer isso, fa\u00e7a login em sua conta e clique em &#8220;Cobran\u00e7a&#8221; no menu do usu\u00e1rio no canto superior direito: <\/p>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"721\" height=\"504\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_55_56-Settings.png\" alt=\"\" class=\"wp-image-1708\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_55_56-Settings.png 721w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_55_56-Settings-300x210.png 300w\" sizes=\"(max-width: 721px) 100vw, 721px\" \/><\/figure>\n\n<p>Na p\u00e1gina &#8220;Cobran\u00e7a&#8221;, clique em &#8220;Abrir Portal de Cobran\u00e7a&#8221;:<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"460\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger-1024x460.png\" alt=\"\" class=\"wp-image-16663\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger-1024x460.png 1024w, https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger-300x135.png 300w, https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger-768x345.png 768w, https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger.png 1401w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Na vis\u00e3o geral de cobran\u00e7a, clique em &#8220;Cancelar plano&#8221;:<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"570\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing-1024x570.png\" alt=\"\" class=\"wp-image-1710\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing-1024x570.png 1024w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing-300x167.png 300w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing-768x427.png 768w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing.png 1240w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Leia as informa\u00e7\u00f5es a seguir com aten\u00e7\u00e3o. Confirme o cancelamento do seu plano clicando no bot\u00e3o &#8220;Cancelar plano&#8221;: <\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"656\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_12-Cancel-plan-_-PDF-Mail-Merger-Billing-1024x656.png\" alt=\"\" class=\"wp-image-1711\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_12-Cancel-plan-_-PDF-Mail-Merger-Billing-1024x656.png 1024w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_12-Cancel-plan-_-PDF-Mail-Merger-Billing-300x192.png 300w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_12-Cancel-plan-_-PDF-Mail-Merger-Billing-768x492.png 768w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_12-Cancel-plan-_-PDF-Mail-Merger-Billing-360x230.png 360w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_12-Cancel-plan-_-PDF-Mail-Merger-Billing.png 1226w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Seu plano agora foi cancelado com sucesso. Ap\u00f3s o cancelamento, voc\u00ea pode continuar usando seu plano e fazer a mala direta de arquivos PDF at\u00e9 o final do per\u00edodo de faturamento atual. <\/p>\n\n<p>Alternativamente, voc\u00ea tamb\u00e9m pode nos enviar um e-mail para support@mailmergic.com ou nos enviar uma mensagem atrav\u00e9s do widget. Enviaremos uma confirma\u00e7\u00e3o quando processarmos seu cancelamento, no entanto, pode levar algumas horas desta forma. <\/p>\n<div class=\"clearfix\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Voc\u00ea pode cancelar seu plano no MailMergic a qualquer momento. Para fazer isso, fa\u00e7a login&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","documentation_category":[16],"class_list":["post-34316","documentation","type-documentation","status-publish","format-standard","hentry","documentation_category-billing"],"_links":{"self":[{"href":"https:\/\/mailmergic.com\/pt-br\/wp-json\/wp\/v2\/documentation\/34316","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mailmergic.com\/pt-br\/wp-json\/wp\/v2\/documentation"}],"about":[{"href":"https:\/\/mailmergic.com\/pt-br\/wp-json\/wp\/v2\/types\/documentation"}],"author":[{"embeddable":true,"href":"https:\/\/mailmergic.com\/pt-br\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/mailmergic.com\/pt-br\/wp-json\/wp\/v2\/comments?post=34316"}],"version-history":[{"count":1,"href":"https:\/\/mailmergic.com\/pt-br\/wp-json\/wp\/v2\/documentation\/34316\/revisions"}],"predecessor-version":[{"id":34317,"href":"https:\/\/mailmergic.com\/pt-br\/wp-json\/wp\/v2\/documentation\/34316\/revisions\/34317"}],"wp:attachment":[{"href":"https:\/\/mailmergic.com\/pt-br\/wp-json\/wp\/v2\/media?parent=34316"}],"wp:term":[{"taxonomy":"documentation_category","embeddable":true,"href":"https:\/\/mailmergic.com\/pt-br\/wp-json\/wp\/v2\/documentation_category?post=34316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}