{"id":34999,"date":"2026-02-19T04:12:37","date_gmt":"2026-02-19T03:12:37","guid":{"rendered":"https:\/\/mailmergic.com\/faq\/comment-puis-je-mettre-a-niveau-ou-retrograder-mon-forfait\/"},"modified":"2026-02-19T04:12:37","modified_gmt":"2026-02-19T03:12:37","slug":"comment-puis-je-mettre-a-niveau-ou-retrograder-mon-forfait","status":"publish","type":"documentation","link":"https:\/\/mailmergic.com\/fr\/faq\/comment-puis-je-mettre-a-niveau-ou-retrograder-mon-forfait\/","title":{"rendered":"Comment puis-je mettre \u00e0 niveau ou r\u00e9trograder mon forfait ?"},"content":{"rendered":"\n<p>Vous pouvez modifier votre forfait \u00e0 tout moment. Pour ce faire, connectez-vous \u00e0 votre compte <a href=\"https:\/\/mailmergic.com\/fr\/\">MailMergic<\/a> et cliquez sur \u00ab Facturation \u00bb dans le menu utilisateur en haut \u00e0 droite : <\/p>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"721\" height=\"504\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_55_56-Settings.png\" alt=\"\" class=\"wp-image-1708\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_55_56-Settings.png 721w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_55_56-Settings-300x210.png 300w\" sizes=\"(max-width: 721px) 100vw, 721px\" \/><\/figure>\n\n<p>Sur la page \u00ab Facturation \u00bb, cliquez sur \u00ab Ouvrir le portail de facturation \u00bb :<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"460\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger-1024x460.png\" alt=\"\" class=\"wp-image-16663\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger-1024x460.png 1024w, https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger-300x135.png 300w, https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger-768x345.png 768w, https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger.png 1401w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Dans l&rsquo;aper\u00e7u de la facturation, cliquez sur \u00ab Mettre \u00e0 jour le forfait \u00bb :<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"570\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing2-1024x570.png\" alt=\"\" class=\"wp-image-1727\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing2-1024x570.png 1024w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing2-300x167.png 300w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing2-768x427.png 768w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing2.png 1240w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>S\u00e9lectionnez le forfait que vous souhaitez choisir :<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"561\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_36-Change-plan-_-PDF-Mail-Merger-Billing-1024x561.png\" alt=\"\" class=\"wp-image-1728\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_36-Change-plan-_-PDF-Mail-Merger-Billing-1024x561.png 1024w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_36-Change-plan-_-PDF-Mail-Merger-Billing-300x164.png 300w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_36-Change-plan-_-PDF-Mail-Merger-Billing-768x420.png 768w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_36-Change-plan-_-PDF-Mail-Merger-Billing.png 1443w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Lisez attentivement les informations suivantes. Les montants d\u00e9j\u00e0 pay\u00e9s dans le cadre du plan pr\u00e9c\u00e9dent sont automatiquement calcul\u00e9s au prorata. Confirmez le changement de votre forfait en cliquant sur le bouton \u00ab Confirmer \u00bb :<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"635\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_58_02-Confirm-plan-_-PDF-Mail-Merger-Billing-1024x635.png\" alt=\"\" class=\"wp-image-1729\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_58_02-Confirm-plan-_-PDF-Mail-Merger-Billing-1024x635.png 1024w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_58_02-Confirm-plan-_-PDF-Mail-Merger-Billing-300x186.png 300w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_58_02-Confirm-plan-_-PDF-Mail-Merger-Billing-768x476.png 768w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_58_02-Confirm-plan-_-PDF-Mail-Merger-Billing.png 1256w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Votre nouveau forfait est maintenant actif.<\/p>\n<div class=\"clearfix\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Vous pouvez modifier votre forfait \u00e0 tout moment. Pour ce faire, connectez-vous \u00e0 votre compte&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","documentation_category":[16],"class_list":["post-34999","documentation","type-documentation","status-publish","format-standard","hentry","documentation_category-billing"],"_links":{"self":[{"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation\/34999","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation"}],"about":[{"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/types\/documentation"}],"author":[{"embeddable":true,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/comments?post=34999"}],"version-history":[{"count":1,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation\/34999\/revisions"}],"predecessor-version":[{"id":35001,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation\/34999\/revisions\/35001"}],"wp:attachment":[{"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/media?parent=34999"}],"wp:term":[{"taxonomy":"documentation_category","embeddable":true,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation_category?post=34999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}