{"id":34922,"date":"2026-02-28T11:49:20","date_gmt":"2026-02-28T10:49:20","guid":{"rendered":"https:\/\/mailmergic.com\/faq\/que-signifie-rebond-dur-lors-de-lenvoi-de-mails\/"},"modified":"2026-02-28T11:49:20","modified_gmt":"2026-02-28T10:49:20","slug":"que-signifie-rebond-dur-lors-de-lenvoi-de-mails","status":"publish","type":"documentation","link":"https:\/\/mailmergic.com\/fr\/faq\/que-signifie-rebond-dur-lors-de-lenvoi-de-mails\/","title":{"rendered":"Que signifie \u00ab\u00a0Rebond dur\u00a0\u00bb lors de l&rsquo;envoi d&rsquo;e-mails ?"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"244\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2021\/08\/undeliverable-1024x244.png\" alt=\"\" class=\"wp-image-2686\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2021\/08\/undeliverable-1024x244.png 1024w, https:\/\/mailmergic.com\/wp-content\/uploads\/2021\/08\/undeliverable-300x71.png 300w, https:\/\/mailmergic.com\/wp-content\/uploads\/2021\/08\/undeliverable-768x183.png 768w, https:\/\/mailmergic.com\/wp-content\/uploads\/2021\/08\/undeliverable.png 1133w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Si un message re\u00e7oit le statut \u00ab\u00a0Rebond dur\u00a0\u00bb, il n&rsquo;a pas pu \u00eatre livr\u00e9 au destinataire. Notez que ce rapport ne suit que le destinataire principal, <strong>pas<\/strong> les destinataires en CC et BCC. <\/p>\n\n<p>Cela peut se produire lorsque le message a \u00e9t\u00e9 rejet\u00e9 de fa\u00e7on permanente soit parce que :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>L&rsquo;adresse e-mail est invalide<\/li>\n\n\n\n<li>L&rsquo;adresse e-mail n&rsquo;existe pas<\/li>\n<\/ul>\n\n<p>Chez MailMergic, nous ajoutons ces adresses non livrables \u00e0 une liste de suppression. Cela signifie que m\u00eame si vous envoyez un message via nos services \u00e0 cet utilisateur, nous n&rsquo;essaierons m\u00eame pas de le livrer \u00e0 cette adresse, car nous savons qu&rsquo;elle n&rsquo;est plus valide. <\/p>\n<h2 class=\"wp-block-heading\" id=\"que-puisje-faire-a-ce-sujet\">Que puis-je faire \u00e0 ce sujet ? <\/h2>\n<p>Veuillez ne pas essayer de renvoyer \u00e0 la m\u00eame adresse e-mail non livrable. Elle recevra le m\u00eame statut \u00e0 nouveau.  <\/p>\n\n<p>Notre meilleur conseil est de v\u00e9rifier l&rsquo;adresse e-mail aupr\u00e8s du destinataire. Dans certains cas, les adresses e-mail contiennent simplement une faute de frappe, par exemple au lieu de @gmail.com, il est \u00e9crit : <\/p>\n\n<ul class=\"wp-block-list\">\n<li>@gmail.cm<\/li>\n\n\n\n<li>@mail.com<\/li>\n\n\n\n<li>@gmail.co<\/li>\n<\/ul>\n<div class=\"clearfix\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Si un message re\u00e7oit le statut \u00ab\u00a0Rebond dur\u00a0\u00bb, il n&rsquo;a pas pu \u00eatre livr\u00e9 au&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","documentation_category":[21],"class_list":["post-34922","documentation","type-documentation","status-publish","format-standard","hentry","documentation_category-getting-started"],"_links":{"self":[{"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation\/34922","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation"}],"about":[{"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/types\/documentation"}],"author":[{"embeddable":true,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/comments?post=34922"}],"version-history":[{"count":1,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation\/34922\/revisions"}],"predecessor-version":[{"id":34926,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation\/34922\/revisions\/34926"}],"wp:attachment":[{"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/media?parent=34922"}],"wp:term":[{"taxonomy":"documentation_category","embeddable":true,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation_category?post=34922"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}