{"id":34318,"date":"2026-02-19T21:11:50","date_gmt":"2026-02-19T20:11:50","guid":{"rendered":"https:\/\/mailmergic.com\/faq\/comment-puis-je-annuler-mon-abonnement\/"},"modified":"2026-02-19T21:11:50","modified_gmt":"2026-02-19T20:11:50","slug":"comment-puis-je-annuler-mon-abonnement","status":"publish","type":"documentation","link":"https:\/\/mailmergic.com\/fr\/faq\/comment-puis-je-annuler-mon-abonnement\/","title":{"rendered":"Comment puis-je annuler mon abonnement ?"},"content":{"rendered":"\n<p>Vous pouvez annuler votre forfait <a href=\"https:\/\/mailmergic.com\/fr\/\">MailMergic<\/a> \u00e0 tout moment. Pour ce faire, connectez-vous \u00e0 votre compte et cliquez sur \u00ab Facturation \u00bb dans le menu utilisateur en haut \u00e0 droite : <\/p>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"721\" height=\"504\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_55_56-Settings.png\" alt=\"\" class=\"wp-image-1708\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_55_56-Settings.png 721w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_55_56-Settings-300x210.png 300w\" sizes=\"(max-width: 721px) 100vw, 721px\" \/><\/figure>\n\n<p>Sur la page \u00ab Facturation \u00bb, cliquez sur \u00ab Ouvrir le portail de facturation \u00bb :<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"460\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger-1024x460.png\" alt=\"\" class=\"wp-image-16663\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger-1024x460.png 1024w, https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger-300x135.png 300w, https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger-768x345.png 768w, https:\/\/mailmergic.com\/wp-content\/uploads\/2023\/05\/2023-08-03-20_47_42-PDF-Mail-Merger.png 1401w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Dans l&rsquo;aper\u00e7u de facturation, cliquez sur \u00ab Annuler le forfait \u00bb :<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"570\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing-1024x570.png\" alt=\"\" class=\"wp-image-1710\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing-1024x570.png 1024w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing-300x167.png 300w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing-768x427.png 768w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_49_39-PDF-Mail-Merger-Billing.png 1240w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Lisez attentivement les informations suivantes. Confirmez l&rsquo;annulation de votre forfait en cliquant sur le bouton \u00ab Annuler le forfait \u00bb : <\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"656\" src=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_12-Cancel-plan-_-PDF-Mail-Merger-Billing-1024x656.png\" alt=\"\" class=\"wp-image-1711\" title=\"\" srcset=\"https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_12-Cancel-plan-_-PDF-Mail-Merger-Billing-1024x656.png 1024w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_12-Cancel-plan-_-PDF-Mail-Merger-Billing-300x192.png 300w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_12-Cancel-plan-_-PDF-Mail-Merger-Billing-768x492.png 768w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_12-Cancel-plan-_-PDF-Mail-Merger-Billing-360x230.png 360w, https:\/\/mailmergic.com\/wp-content\/uploads\/2020\/12\/2020-12-30-11_53_12-Cancel-plan-_-PDF-Mail-Merger-Billing.png 1226w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Votre forfait est maintenant annul\u00e9 avec succ\u00e8s. Apr\u00e8s l&rsquo;annulation, vous pouvez continuer \u00e0 utiliser votre forfait et \u00e0 fusionner des fichiers PDF jusqu&rsquo;\u00e0 la fin de la p\u00e9riode de facturation en cours. <\/p>\n\n<p>Vous pouvez \u00e9galement nous envoyer un e-mail \u00e0 support@mailmergic.com ou nous envoyer un message via le widget. Nous vous enverrons une confirmation une fois que nous aurons trait\u00e9 votre annulation, mais cela pourrait prendre quelques heures de cette fa\u00e7on. <\/p>\n<div class=\"clearfix\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Vous pouvez annuler votre forfait MailMergic \u00e0 tout moment. Pour ce faire, connectez-vous \u00e0 votre&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","documentation_category":[16],"class_list":["post-34318","documentation","type-documentation","status-publish","format-standard","hentry","documentation_category-billing"],"_links":{"self":[{"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation\/34318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation"}],"about":[{"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/types\/documentation"}],"author":[{"embeddable":true,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/comments?post=34318"}],"version-history":[{"count":1,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation\/34318\/revisions"}],"predecessor-version":[{"id":34319,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation\/34318\/revisions\/34319"}],"wp:attachment":[{"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/media?parent=34318"}],"wp:term":[{"taxonomy":"documentation_category","embeddable":true,"href":"https:\/\/mailmergic.com\/fr\/wp-json\/wp\/v2\/documentation_category?post=34318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}